Amazon Hiring for Senior Product Manager, Recharges and Bill Payments, Amazon Pay at Bengaluru / Bangalore Full Time

Job Description :
Job summary
Amazon Pay India’s mission is to be India’s most convenient rewarding and trusted way to pay. Customers on Amazon can use Amazon Pay to pay for their payment needs like bill payments, money transfers, travel ticketing, insurance, etc., (what we call everyday use-cases).

You will be leading the product strategy and execution for the following use cases – credit card bill payments, insurance premium collections, metro recharges and Fastag recharges. You will be responsible for building products that can boast of best in class success rates, fastest time to completion and a comprehensive selection. The work will also include creating the most convenient customer experience be it in terms of enabling reminders or automatic payments or enabling self-service for customer queries. In simple words, you will be responsible for building the most loved product across these use cases.

In addition, the role will also require you to build a financially sustainable business by building innovative products that cut down on cost of payments and enable incremental sources of revenue. The role will require you to work across multiple job functions within Amazon – category leaders, engineers, designers, finance managers, marketing team and product managers across other domains, operation managers for reconciliation and customer escalations.

A day in the life
A typical day will contain a mixture of all the following

1. A daily health review of all your key business metrics and diving deep into any of them if you observe an anomaly
2. Working in partnerships with User experience, technology and category teams to build out customer facing experiences, product requirement documents, debating phases and creating a robust go-to-market plan
3. All the while, while reviewing NPS scores, voice of customers, come up with new ideas and build product strategy for upcoming months in partnerships with billers and regulator

Basic Qualifications :

• 5+ years of experience in product or program management, product marketing, business development or technology
• Experience with end to end product delivery
• Experience overseeing roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product

As a Senior Product Manager, we expect the following things from you
. A minimum of 5+ years of solid product management experience in consumer facing products
. User focus – ability to keep the customers first at the heart of all technologies we build
. Prioritization – ability to construct a roadmap, get buy-in from a larger team on the same and direct a team towards the common roadmap in a structured fashion
. End to End delivery – from creating a BRD, making phasing decisions, creating GTMs, analysing post launch metrics and continuous iteration, making trade-off decisions, etc
. Data oriented approach – a keen eye for numbers and the ability to derive insights and product decisions-based numbers. Ability to handle ambiguous situations where limited information is available. Solid grasp on statistical techniques for experimentation and analysis is an added advantage.
. Stakeholder management – ability to work effectively across both internal and external industry leaders negotiate complex topics and resolve conflicts.
. Long term vision – Ability to construct a vision basis long term customer and business needs and strong oral/written communication skills to articulate the same in a compelling manner
Preferred Qualifications :
As a Senior Product Manager, we expect the following things from you
. A minimum of 5+ years of solid product management experience in consumer facing products
. User focus – ability to keep the customers first at the heart of all technologies we build
. Prioritization – ability to construct a roadmap, get buy-in from a larger team on the same and direct a team towards the common roadmap in a structured fashion
. End to End delivery – from creating a BRD, making phasing decisions, creating GTMs, analysing post launch metrics and continuous iteration, making trade-off decisions, etc
. Data oriented approach – a keen eye for numbers and the ability to derive insights and product decisions-based numbers. Ability to handle ambiguous situations where limited information is available. Solid grasp on statistical techniques for experimentation and analysis is an added advantage.
. Stakeholder management – ability to work effectively across both internal and external industry leaders negotiate complex topics and resolve conflicts.
. Long term vision – Ability to construct a vision basis long term customer and business needs and strong oral/written communication skills to articulate the same in a compelling manner